Since 2001 I have worked on improving the user experience in a wide range of designed products and situations.
Having fulfilled many roles within the User Experience, like Architecture Information, Interaction Design, Prototyping and Usability Evaluation, my following step is making all stakeholders feel part of the process, not just the users. I am an all-rounder generalist with enough empathy to consider all points of view.
I design conversations and facilitate workshops based on Design Thinking, bringing stakeholders closer together, avoiding long unproductive meetings, and achieving their intended aims. This improves the engagement and motivation and therefore the efficiency and productivity of any project.
Here are a few of my ingredients for facilitating positive, enjoyable, and effective interactions and outcomes:
Process, Team, Space, and Mindset for an iterative way of determining the problems and their solutions.
Creating situations for people to collaborate easily and engage in productive meetings.
Designing and working with the users in mind. Considering all stakeholders as users of your processes.
Understanding the very basic reasons why people engage and make decisions.
Engaging in parent advisory councils and other associations, leading groups for collaboration with a goal.
Organizing ideas visually, discovering connections and possibilities, and not focusing on the most obvious.
Holger Jischke, Division Manager Strategic Business Development and Product Management, ELO Digital Office
Dennis Waberowski, Head of International Competence Center and Business Development, ELO Digital Office
Christina Kleinfeld, Management Assistant, ELO Digital Office
Here are nine very different projects, chosen over many bigger or smaller projects, laboral, social, personal. That shows you a bit of my evolution. I tell you what the project was all about, how long it took to finish it, what was my part, what I learned, and what I liked most about those projects.